Frequently Asked Questions
Q. What sort of service do you provide?
I provide personalized, individually written poems using the information that the client provides. Poems are written in close consultation with the client.
Q. How do I provide all the information and details?
All you need to do is send me an email. That way we will be in direct correspondence with each other so if I require additional details, verification of names, dates etc. I can contact you further. I can also help you out with ideas and suggestions if need be.
Q. How many times would I expect to be in contact with you?
It is not uncommon for 4 to 6 exchange e-mails with customers. I will work with you until you are totally satisfied.
Q. How long does it usually take from the time I contact you in order to receive the poem?
It usually takes approximately 4-5 working days for me to create your poem. However, during seasonal periods like Valentine’s Day and Mother’s Day, it could take longer due to the high demand. I will inform you immediately if this is the case.
Q. Can I get delivery sooner?
Yes, I realize that sometimes people need material delivered quickly. Therefore I have an EXPRESS delivery option which costs an additional $10. Delivery times for this service is within 24-36 hours.
Q. How long are the poems?
The standard length for you poem is 24 – 28 lines (6 – 7 verses) $29.97 US
If you require anything longer, please email me for details.
Email: Support(at)GiftsThatRhyme(dot)com (email address written to prevent computer generated spam mail).
Q. How do I pay?
Payment is sent using PayPal, a secure online payment processor. Your details are 100% safe. Learn more about PayPal at:www.Paypal.com
Q. What if I don’t have a PayPal account?
You do not need a PayPal account in order to pay by Credit Card
through PayPal.
Billy Winders -